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To access your Photoshop scratch disks in Windows, go to Edit Preferences Scratch Disks. On Mac, go to Photoshop CC Preferences Scratch Disks. Make note of the available free space and which hard drive is checked. If you have little space left in the hard drive that’s being used, choose the other one. Here, you can assign multiple scratch disks on your Mac while using Photoshop. Thus, you can access lot of resources to run Photoshop editing seamlessly. The possible reason behind scratch disk full on Mac is lot of temp files generated by Photoshop and other programs that use scratch disks to perform tasks seamlessly.
Photoshop is a very commonly used and powerful image processing software. Many designers use it for some post-image processing and other imaging work. However, many people will often encounter Photoshop scratch disk full error when using this software. This article will teach you how to solve this problem.
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Mac users receive a 'scratch disk full' message when Photoshop (or any of the other programs) has used up all the space on the hard drive that has been assigned as a scratch disk. This used up space is temporary and separate from your actual project file. If Photoshop cannot launch because the scratch disk is full, hold down the Cmd + Opt keys (Mac) or Ctrl + Alt keys (Windows) on launch to set a new scratch disk. I was able to reset the scratch disk and so far Photoshop is launching fine. Hope this helps someone!
When you use Photoshop 2020 or Photoshop CC2019 or other versions of this software to perform some operations such as using the brush tool or adding some text to the picture, you will find that this error prompt box pops up on the screen.
Sometimes, when you want to initialize Photoshop or save some files, a similar error message will appear. When it appears, there are usually some tips:
Basically your scratch disk full will be the main reason for the above problems in your Photoshop.
Full space for Scratch disk may be caused by the following reasons.
1. Insufficient disk space. Adobe Photoshop itself requires a certain amount of running space and needs to store some temporary files through RAM.
If your computer’s memory space is not capable of processing the data itself, then Photoshop will use hard drive to process these files, resulting in Scratch disk full error.
2. Too many Photoshop temporary files. How does Photoshop generate a large number of temporary files and occupy the scratch disk? When you always close Photoshop without closing the open file in advance, this will make Photoshop think that you may encounter some errors, so Photoshop will help you create a temporary file to help you recover from this error.
As your chunk files become more and more, it will slowly eat up your scratch disk space, and then it will prompt an error such as “could not save files on Photoshop or could not complete your request on Photoshop”.
3. Too much Photoshop Cache. Photoshop generates a cache when it is running normally, and the cache keeps increasing. This problem can show up when your Photoshop does not clear the cache in time. So clearing the cache is to spare up more Photoshop scratch disk space.
When you run Photoshop, a temporary Photoshop file will be generated. The larger the file you create in Photoshop, the larger this temporary file will be. For example, when the file size you make is several hundred MB or more, this temporary file will exceed several GB and will take up a lot of space. This space is the scratch disk.
If the drive you set as the temporary disk has limited space, when the scratch disk is full, you will not be able to use this software at this time. Then there will be some errors such as can’t initialize Photoshop or can’t save file. You can only delete some of the files or change the scratch disk location.
If you are familiar with Photoshop, then you will find that in the settings of scratch disks, there will be four options for you to choose the location of the scratch disk.
By default, Photoshop uses the disk in which the system is installed as the storage location for the scratch disk.
Since Photoshop prompts the scratch disks are in full usage, how to check the size of scratch disks and the actual usage?
1. After opening Photoshop, the bottom line of the Photoshop window is the status bar, which shows the status of the currently open document.
2. Clicking the triangle on the right and select the Scratch Disk Size. Now you can see the total space and usage of scratch disks.
3. On the left is the size of your current document, and on the right is the total scratch disk size. Generally the Scratch disk is below 60%, and Photoshop will run very fast.
Since your Photoshop scratch disks are in full status, how much scratch disk space do you need? Isn’t the bigger the scratch disks, the better?
Generally speaking, naturally, the bigger, the better, it’s like a house. Who doesn’t like big houses? However, the actual situation is that your computer’s disk space is limited. If most of the space is allocated to Photoshop scratch disk, the normal operation of the computer will face great problems. Fortunately, Adobe has made great optimizations.
1. Photoshop will leave at least 6GB space on the system disk, and in other hard drive leave at least 1GB space. This space is reserved to prevent problems with the operating system.
2. Scratch disk space depends on how you edit Photoshop and the number of historical files you have stored in memory and the open state.
3. Under normal circumstances, if you only make small changes and retain the default options such as default preferences, brushes, patterns, etc., your Scratch disk space only needs to be more than 1.5GB. Also, set aside two more times the size of all the files you have open at the same time.
4. If you need to do is to edit multiple layers, use multiple filters, and then your temporary disk space may be several times than the original file size.
After you understand all the information related to scratch disk, it becomes very easy to solve it. There are six ways to help you solve this problem.
Tips: Because some of the solution need to open the Photoshop, so if the case you encounter the error that you cannot open Photoshop because scratch disks are full, you should follow below steps.
MacOS: hold down the Cmd + Option keys
Windows: Ctrl + Alt keys
Scratch disk full? What should you do? Clear disk. Photoshop scratch disk takes up computer disk space, so clearing up more disk space is obviously necessary. Clearing the computer’s disk space can make Photoshop run faster, and also clear Photoshop’s cache.
So how do you empty your Photoshop scratch disk full without opening it? You can use IObit Advanced SystemCare to help you clean disk space.
IObit Advanced System Care is a comprehensive system protection and cleaning tool. It can help you clean more than 26 kinds of junk files, such as system logs, temporary files, image caches and updates caches, etc. It can also speed up your computer and protect your personal privacy. In this way, you can empty Photoshop scratch disk without opening Photoshop.
1. Download, install and run Advanced SystemCare on your computer.
2. Check the Select All option and then click Scan.
3. Click Fix.
With these three steps, your computer will release a lot of space, and the space of the Photoshop scratch disk will also be released.
Related: How to Fix 100% Full Disk Usage on Windows 10
As mentioned earlier, the default storage path for scratch disk is the system disk as it runs faster. So, when your computer could not initialize Photoshop, you can choose to replace it with a new disk to solve the problem of scratch disk full.
For Windows Users:
1. Open Photoshop. Then navigate to Edit > Preferences, and then click on Performance. In the right-side of Performance window, you will see there is Scratch disks item.
2. Make sure the Scratch disks’ free space is above 40GB. Normally, you will see the C:drive is the Scratch disk, and you can see the free space.
3. Select another drive whose space is above 40GB such as D:, and then click Default. Now, the new scratch disk location is set.
For Mac Users:
1. Open Photoshop, and then go to Photoshop > Preferences.
2. Select Scratch Disks option from the left side.
3. Select a hard drive that you don’t want it to be a scratch disk, and uncheck the checkbox in front of it.
4. Then restart your Photoshop.
After that, you will see that the Photoshop can be opened properly and cannot open Photoshop error disappears.
As mentioned above, you can use Advanced SystemCare to delete all the temporary files including Photoshop temp files. And if you do not use that software, you can also do it manually to fix scratch disk full issue.
1. Hold Win + R keyboard to open the Run dialog box.
2. Type appdata in the box and press Enter or click OK.
3. Navigate to Local > Temp. Here are all the temporary files folders for your computer.
4. Find files with~PST or Photoshop Temp.
5. Select all the temporary files with ~PST or Photoshop Temp, delete them.
6. Restart your Photoshop.
If you use Photoshop on Mac computer, type the file extension that begins with “pst” or “Photoshop Temp” in the search box and delete these files when all the files appear. After that, you will find that you have emptied your scratch disk, and you can continue to perform other operations.
We know that too little memory will also cause scratch disk full error in Photoshop, so you can provide Photoshop with enough RAM from two aspects.
1. If possible, close unused applications or programs running in the background. This can prevent the memory from being used by useless program and ensure the computer speed and more memory will be allocated to Photoshop.
2. Manually allocate more RAM to Photoshop. At this ratio, it can not only ensure the normal operation of the computer to the maximum, but also optimize the Photoshop application.
After launching Photoshop, go to Edit > Preferences, and then select Performance. In the right side of Memory Usage option, you can drag the triangle to set the proportion of computer memory used in Photoshop.
So when you manually allocate more memory to run Photoshop CS6, the probability of insufficient scratch disk space will be reduced.
Related: How to Check How Much RAM You Have on Windows 10
In the same way, as temporary files are generated, Photoshop 2020 or other versions of Photoshop app also provide a way to handle these files using the functionality auto-recovery. When your computer is stuck or automatically restarted or Photoshop encounters a problem and is terminated unexpectedly, auto-recovery will be started automatically. So this function will automatically occupy some space in the scratch disk and cause the disk to be full. So you can disable it to fix the problem.
1. Open Photoshop 2020.
2. Go to Edit > Preferences > File Handling.
3. In the right-side, uncheck the box of Automatically Save Recovery Information Every [N Minutes], and then click OK.
Now when you click move tool, type tool, brush tool or other tools again, this error will not appear.
Too many caches may result in insufficient scratch disk to initialize Photoshop. So it is necessary to clear Photoshop’s cache in time to free up more space. When your scratch disk is emptied, Photoshop will also run more smoothly.
1. Open Photoshop.
2. Select Edit (Win) or Photoshop (Mac) > Purge > All.
3. In the pop-up warning “This cannot be undone. Continue?”, click OK.
One thing to note is that using the purge function does not clear all Photoshop caches. If you want to clear all Photoshop caches, you can refer to Solution 1.
Related: How to Clear Cache on Windows 10
The above six methods are the most direct solution to fix the error that the scrap disk is full. After that, you can open Photoshop directly, initialize your Photoshop, execute any commands and requests, and use all Photoshop tools.
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If you are professional or you randomly use photo editing tools like Adobe Photoshop, Adobe Premiere Pro, or Final Cut Pro, then you must have encountered a “Could not initialize Photoshop because the scratch disk is full” error. This error pop-ups when you try to open Photoshop or even when you are in between the editing work.
It could be really annoying to have such errors while doing important work. To deal with “Scratch disks are full on Mac” error, we have discussed multiple quick solutions here. It not only helps you deal with this error, but it will also speed up your Mac performance.
Before, we discuss about “Scratch disk is full on Mac” error, let’s discuss what is scratch disk on your system. When you use Adobe Photoshop on your Mac, it uses your hard drive space as virtual memory to run the program smoothly. It does so when your system is out of RAM space and it uses some part of your hard drive space to perform the task.
Here, you can assign multiple scratch disks on your Mac while using Photoshop. Thus, you can access lot of resources to run Photoshop editing seamlessly. The possible reason behind scratch disk full on Mac is lot of temp files generated by Photoshop and other programs that use scratch disks to perform tasks seamlessly. It could also be a false alarm as sometimes it displays this error even when your disk space has lot of storage space empty.
To deal with scratch disks are full on Mac error, you can follow below-mentioned steps.
Clear Photoshop Cache: Photoshop generates certain cache files when you use this program on your system. The good news is that it has a built-in mechanism to get rid of these unnecessary files. You can use this built-in feature on Photoshop to clear unnecessary cache files when it doesn’t clear them automatically. Here, cache files could pile up on your Mac and consumes lot of device resources thus it is better to find & remove them to recover device resources and fix “scratch disk is full” error on Mac.
Note: If some option is grayed out then it means it is already been deleted.
You should also ensure that you don’t need the previous version of any project as Purge can’t be undone.
Remove Temp Files: Next thing you should do is to remove Photoshop temp files. You can find these files that begin with “pst” with a string of numbers followed by “.tmp” file extension. You should search your scratch drive to find and remove all such files to fix the error. Alternatively, you can search your entire system storage to find & delete all these files to ensure these files are not left anymore.
Transfer files to another location: Next thing you can do to free up disk space on your Mac and fix the error is to move your data from scratch drive to other external drive or on cloud servers. It will help you recover necessary disk space on your system and fix the annoying error.
Clear Disk Space: If you don’t want to move data to external drive or cloud servers, then you should consider cleaning your disk space to fix the error. To do this, you can perform manual cleaning of disk storage or use advanced Mac cleaner tools like TuneupMyMac. This smart and powerful tool offers tons of useful features to help you recover valuable disk space on your Mac. You can use this tool to clean your Mac and recover valuable disk space, delete confidential and sensitive data, optimize hard disk, and speed up Mac.
Change your scratch disk: Next quick solution is to change your scratch disk. Here, you can any other disk on your system except system drive, as you don’t want that drive to be slow in any case. If you don’t have another drive, then you should buy a new drive preferably SSD for enhanced system performance. To change scratch drive, follow these steps.
So, these are few quick solutions to deal with “Scratch disks are full” on Mac. If you know more such ways, then feel free to share in the comments below.
About Author: –
Chandra Shekhar Choudhary is working as an SEO analyst and technical Content Writer. His potential of writing is PC tips, Android and scratch full on mac and he is anxious in writing other technical blogs. You can also find Chandra Shekhar on Facebook, Twitter and Instagram.